TZ777 Privacy Policy — How We Protect Your Personal Data

1Introduction

This Privacy Policy applies to all users of TZ777, the online casino and entertainment platform available at tz777.im. TZ777 is operated for the benefit of Pakistani players and processes all personal data of users based in Pakistan in accordance with applicable data protection principles.

When you register an account on TZ777, make a deposit, play a game, or simply browse the platform, certain information about you is collected and processed. This policy explains every aspect of that process in plain language. TZ777 believes you have the right to know exactly what happens to your data — and this document is designed to give you that information without requiring a law degree to understand it.

By creating a TZ777 account and using the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside TZ777's Terms and Conditions and Responsible Gaming Policy.

2Data We Collect

TZ777 collects personal data in two ways: information you provide directly, and information that is generated automatically when you use the platform.

Information you provide directly:

• Registration data: Your full name, date of birth, mobile number, and email address when you create a TZ777 account.
• Identity verification documents: A copy of your CNIC or equivalent valid ID, and in some cases a selfie or proof of address, when TZ777 requests verification before processing a withdrawal.
• Payment information: Your Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or bank card details as required to process deposits and withdrawals. TZ777 does not store full card numbers — payment data is handled by PCI-DSS compliant third-party processors.
• Support communications: Any information you provide when contacting TZ777 support via live chat or email, including your message content, attachments, and the nature of your query.

Information collected automatically:

• Device and browser data: Your device type, operating system, browser type and version, screen resolution, and language settings.
• IP address and location: Your IP address and the approximate geographic location it suggests. TZ777 uses this for fraud prevention and to ensure the platform is being accessed from permitted locations.
• Usage data: Pages visited, games played, session duration, deposit and withdrawal history, bonus activations, and referral activity within the TZ777 platform.
• Cookies and similar technologies: Session identifiers, preference cookies, and analytics data as described in Section 7 of this policy.

3How We Use Your Data

TZ777 uses the data described above for specific, defined purposes. We do not use your personal data for any purpose not listed here without first obtaining your consent.

• Account management: To create, maintain, and manage your TZ777 player account, including verifying your identity and keeping your account details accurate and up to date.
• Transaction processing: To process your deposits and withdrawals via your chosen payment method, and to maintain accurate records of all financial transactions on your account.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, bonus abuse, and any other conduct that breaches TZ777's Terms and Conditions or applicable laws. IP addresses and device fingerprints are used as part of this monitoring.
• Responsible gaming: To monitor your gaming patterns and, where TZ777's responsible gaming systems identify behaviour consistent with problem gambling, to take appropriate action — including displaying interventions, applying limits, or contacting you directly.
• Customer support: To respond to your queries, resolve complaints, and maintain a record of your interactions with TZ777 support for quality assurance purposes.
• Platform improvement: To analyse how players use TZ777 — which games are played, how the interface is navigated, where friction occurs — and use those insights to make the platform better for everyone.
• Marketing communications: To send you information about TZ777 promotions, bonuses, and new features, where you have opted in to receive such communications. See Section 12 for details on how to opt out.
• Legal compliance: To comply with applicable legal obligations, including responding to lawful requests from authorities and maintaining records as required by relevant financial and anti-money-laundering regulations.

4Legal Basis for Processing

TZ777 processes your personal data on the following legal grounds, depending on the purpose:

• Contractual necessity: Processing your account data, payment information, and transaction records is necessary to provide the TZ777 service you have signed up for. Without this processing, TZ777 cannot operate your account.
• Legal obligation: Certain processing — particularly identity verification, anti-money-laundering checks, and record-keeping — is required by applicable financial regulations. TZ777 has no discretion to omit this processing.
• Legitimate interests: Fraud prevention, platform security, responsible gaming monitoring, and service improvement are carried out on the basis of TZ777's legitimate interests in operating a safe and well-functioning platform. These interests are balanced against your privacy rights.
• Consent: Marketing communications and non-essential cookies are processed only on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5Who We Share Your Data With

TZ777 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data is shared with third parties only in the specific circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and our IBFT and card processing partners receive the minimum transaction data required to process your deposits and withdrawals. These providers have their own privacy policies and are independently responsible for compliance with applicable data protection laws.
• Identity verification providers: Where TZ777 requires CNIC verification or other identity checks, your documents are shared with a licensed third-party verification service. These providers are contractually bound to use your data only for verification purposes.
• Fraud prevention services: Anonymised or pseudonymised data about device fingerprints, IP addresses, and betting patterns may be shared with fraud detection partners to identify and prevent abuse of the TZ777 platform.
• Game providers: TZ777's third-party game providers may receive your player identifier and session data as part of game delivery. They do not receive your full name, CNIC, or payment details.
• Analytics providers: Aggregated, anonymised usage data may be shared with analytics tools that help TZ777 understand how the platform is used. This data cannot be used to identify individual players.
• Legal authorities: TZ777 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by law, or where TZ777 reasonably believes disclosure is necessary to prevent fraud, financial crime, or other serious harm.

6Payment Data

TZ777 takes extra care with payment data given its sensitivity. The following specific practices apply to financial information on the platform:

• Full Visa/Mastercard card numbers are never stored by TZ777. Card transactions are processed via a PCI-DSS Level 1 compliant payment gateway that tokenises card data before it reaches TZ777's systems.
• Easypaisa and JazzCash wallet numbers are stored in encrypted form associated with your account for the purpose of processing withdrawals to the correct wallet.
• TZ777 will only process withdrawals to payment accounts registered in your own name. This policy exists both to protect players and to comply with anti-money-laundering obligations.
• Payment transaction records — amounts, dates, methods, and reference numbers — are retained for seven years to comply with financial record-keeping requirements. This retention period is mandatory and cannot be shortened upon request.

7Cookies & Tracking

TZ777 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow TZ777 to understand how the platform is being used.

Types of cookies used by TZ777:

• Essential cookies: These are necessary for the TZ777 platform to function. They maintain your login session, remember your language preference, and keep your account authenticated. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: These remember your preferences across sessions — for example, your preferred game category or display settings. They improve your TZ777 experience without being strictly necessary.
• Analytics cookies: These collect anonymous data about how players navigate TZ777 — which pages are visited, how long sessions last, and where players exit. TZ777 uses this data to improve the platform. These cookies require your consent.
• Security cookies: These support TZ777's fraud detection and account security systems. They help identify unusual access patterns that might indicate unauthorised account access.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging into your TZ777 account. TZ777 does not use third-party advertising cookies or allow external advertisers to place tracking technologies on the platform.

8Data Retention

TZ777 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Active account data: Retained for the duration of your TZ777 account plus a minimum of five years following account closure, to comply with anti-money-laundering record-keeping requirements.
• Financial transaction records: Retained for seven years from the date of each transaction, regardless of account status.
• Identity verification documents: Retained for five years from the date of verification or account closure, whichever is later.
• Customer support records: Chat and email records are retained for three years from the date of the interaction.
• Analytics data: Aggregated and anonymised analytics data is retained indefinitely as it cannot be linked to individual players.
• Marketing consent records: Records of marketing consent and opt-out requests are retained for the duration of the account plus two years, to demonstrate compliance if required.

9Security Measures

TZ777 implements multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These include:

• 256-bit SSL/TLS encryption across all data transmitted between your device and TZ777's servers. The padlock icon in your browser confirms this encryption is active whenever you access the platform.
• Password hashing: Your TZ777 account password is never stored in plain text. It is hashed using a strong one-way algorithm so that even TZ777 staff cannot see your password.
• OTP verification on withdrawals: Every withdrawal request requires confirmation via a one-time password sent to your registered mobile number, preventing unauthorised withdrawals even if your login credentials are compromised.
• Real-time transaction monitoring: TZ777's fraud prevention systems monitor all account activity in real time and flag unusual patterns for review.
• Access controls: TZ777 staff access to player data is restricted to personnel who need it to perform their job functions. All staff access is logged and auditable.
• Regular security reviews: TZ777 conducts periodic reviews of its security infrastructure and promptly addresses any vulnerabilities identified.

10Your Rights

As a TZ777 player, you have the following rights over your personal data. TZ777 will respond to all valid requests within 30 days. To exercise any of these rights, contact TZ777 support via live chat or email at support@tz777.im.